Glasgow City Council Privacy Statement for Glasgow Guarantee - Business

Who we are:

Glasgow City Council is a local authority established under the Local Government etc. (Scotland) Act 1994. Its head office is located at City Chambers, George Square, Glasgow G2 1DU, United Kingdom.

You can contact our Data Protection Officer by Post at this address, by Email and by Phone on 0141 287 1055.

Why we need your personal information and what do we do with it?

You are giving us your personal information to allow us to assess the evidence of the eligibility of your business for the Glasgow Guarantee scheme, which includes National ERI access.

We also use your information to verify your eligibility for the scheme, your identity where required, to contact you by post, email or telephone and to maintain our records and to process your application form.

Legal basis for using your information

We provide these services to you as part of our statutory function as your local authority. You can find more details of our role on our website. Processing your personal information is necessary for the performance of a contract with you (or to take steps to enter into a contract with you) ), and on the basis of your consent.

We also need to process more sensitive personal information about you for reasons of substantial public interest, as set out in the Data Protection Act 2018. It is also necessary for us to process it to carry out key functions as outlined by our legal obligations in relation to employment, social security and social protection law. We will also use this information for archiving, research and statistical purposes.

If you do not provide us with the information we have asked for, then we will not be able to provide this service to you.

Who do we share your information with?

We are legally obliged to safeguard public funds, so we are required to verify and check your details internally for fraud prevention. We may share this information with other public bodies (and also receive information from these other bodies) for fraud checking purposes.

We are also legally obliged to share certain data with other public bodies, such as HMRC and will do so where the law requires this. We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate.

Your information is also analysed internally to help us improve our services.This data sharing is in accordance with our Information Use and Privacy Policy and covered in our full privacy statement on our website. It also forms part of our requirements in line with our Records Management Plan approved in terms of the Public Records (Scotland) Act 2012.
Your data will be shared with Glasgow Guarantee In Work Support Service, if you recruit from the GG candidate pool.

This Project may benefit from Scottish Government Funding. It is a condition of this funding that the project may be audited or evaluated by the Scottish Government. Your personal details may therefore need to be shared with the Scottish Government and third-party contractors acting on behalf of Scottish Government to evaluate the effectiveness of and services operating under the No One Left Behind approach or in connection with any such audits.

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need. We maintain a records retention and disposal schedule which sets out how long we hold different types of information for. You can view this on our website or you can request a hard copy from the contact address stated above.

Your rights under data protection law

  • Access to your information – you have the right to request a copy of the personal information that we hold about you.

  • Correcting your information - we want to make sure that your personal information is accurate, complete and up to date. Therefore, you may ask us to correct any personal information about you that you believe does not meet these standards.

  • Deletion of your information - you have the right to ask us to delete personal information about you where:
    • you think that we no longer need to hold the information for the purposes for which it was originally obtained
    • we are using that information with your consent and you have withdrawn your consent – see withdrawing consent to using your information below
    • you have a genuine objection to our use of your personal information – see objecting to how we may use your information below
    • our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information- You have the right at any time to tell us to stop using your personal information for direct marketing purposes.

Restricting how we may use your information - in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information.

This right might also apply if we no longer have a basis for using your personal information, but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Please contact us as stated above if you wish to exercise any of these rights.

Information you have given us about other people

If you have provided anyone else’s details on this form, please make sure that you have told them that you have given their information to Glasgow City Council. We will only use this information to contact them in relation to the service you have requested, if applicable.

We also use your information to contact you by post, email or telephone regarding the event.

If they want any more information on how we will use their information they can visit our website or email.

Profiling or automated decision-making processes

Current access to programmes/projects is based on personal and business data – – this will have been discussed with you before being asked to sign this form.

To assist you in the future we may provide information about new projects that you may be able to access – this will be based on the data you have provided as per legal basis above.


We aim to directly resolve all complaints about how we handle personal information. If your complaint is about the department please contact us using the complaints procedures in place at

However, you also have the right to lodge a complaint with the Information Commissioner's Office, who can be contacted by post at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. By phone on 0303 123 1113 (local rate) or 01625 545 745. Visit their website for more information at

Please note if your complaint is not about a data protection matter or concerns the handling of personal information please contact us using the complaints procedures in place at

More information

For more details on how we process your personal information visit our website. If you do not have access to the internet you can contact us via telephone to request hard copies of our documents.