Vacancy: Office Admin Support

JOB TITLE: Office Admin Support

REFERENCE NUMBER: GGA-2022-982

HOURS OF WORK : 35
SALARY/WAGE: £13,650 / £13,650 / £7.50 per hour p/h
CLOSING DATE: 03/07/2022

Modern Apprenticeship


Job Description

The role of the Office Admin Support is to provide an effective, efficient and consistent service in supporting our Operations & Sales divisions throughout the UK whilst efficiently carrying out the key responsibilities outlined below. In doing so the Office Admin Support will gain a mass of experience and a broad overview of our dynamic and busy broker team.

Key Responsibilities

The main responsibilities of the Office Admin Support will include, but are not limited to, the following:

• Adding records to the Customer Relationship Management (CRM) system and making sure it is kept up to date
• Speaking to funders on a daily basis to keep up to date with the latest product changes
• Drafting client proposal forms for the brokers
• Uploading opportunities to the funder’s platform
• Keeping broker files in a well organised and presentable manner
• Communicating with the sales team and making sure their files are progressing and deal with any issues that may arise
• Set priorities in relation to your own busy workload
• Liaise on a daily basis with both internal and external contacts such as funders, brokers, clients and potential clients.
• Communicate effectively with a wide range of people
• Any other general duties as required

Key Skills

Essential skills required:
• Competent in numeracy skills
• Basic IT skills with knowledge of Microsoft packages
• Positive work ethic
• Genuine interest and desire to learn and develop a career
• Excellent customer care and communication skills
• High attention to detail
• Good problem-solving skills
• Self-motivated/proactive and able to work on own initiative and as part of the team
• Being able to work under pressure

Apprenticeship Framework Level

Diploma Digital Application Support SCQF Level 6

Apprenticeship Framework Title

Diploma Digital Application Support SCQF Level 6

Training Provider

SET Training

Company profile

TSF Finance Limited is an independent, commercial finance brokerage, focused on the Small Medium Enterprise market. Further information on what we do can be found at https://www.tsffinance.co.uk/about-us/.

We are currently based in Glasgow's East End in the Glasgow Business Park, Baillieston.

Education, Qualifications and Training

Desirable qualifications:
• Higher Mathematics

Experience & Knowledge

No previous experience is required as full training and mentoring will be provided.

Other preferred skills but not required:

• Knowledge of/experience using the Customer Relationship Management (CRM) system
• A basic understanding and knowledge of finance products

Any Additional Requirements

Your apprenticeship will be a maximum of 2 years. The quicker you learn, the faster you will complete. Future employment may be possible.

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