Vacancy: MA Office Administrator / Business Administration

JOB TITLE: MA Office Administrator / Business Administration

REFERENCE NUMBER: GGA-2021-781

HOURS OF WORK : 35 hours per week
SALARY/WAGE: £9500.40 per Annum / £5.22 per hour p/h
CLOSING DATE: 12/12/2021

Modern Apprenticeship


Job Description

Firstly and most importantly, we expect all our employees to provide the very highest of standards of customer service, whether by telephone, e mail or in person, as well as building up a knowledge of our products and services.
Making calls to businesses promoting our IPAF Training Centre
Answering telephone and transferring calls
taking training & machine enquiries and bookings
dealing with enquiries and passing on messages and arranging site surveys
updating on-line calender with machine hires and training bookings
preparing delivery notes and Purchase orders
filing delivery notes and PDI documents
e mailing customers promo's and training confirmations
scanning and copying documents
Any other tasks required to help with the smooth running of the office

Key Responsibilities

To provide the very highest of standards of customer service, whether by telephone, e mail or in person, as well as building up a knowledge of our products and services.
Making calls to businesses promoting our IPAF Training Centre
Answering telephone and transferring calls
taking training & machine enquiries and bookings
dealing with enquiries and passing on messages and arranging site surveys
updating on line calender with machine hires and training bookings
preparing delivery notes and Purchase orders
filing delivery notes and PDI documents
e mailing customers promo's and training confirmations
scanning and copying documents
Any other tasks required to help with the smooth running of the office

Key Skills

The successful candidate will carry out a range of office & administration duties to promote the Company.
We are looking for a hard working, presentable, pleasant, well mannered individual with good attention to detail, who can work on their own initiative or as part of a team with a good work ethic and a "can do" attitude towards work

Apprenticeship Framework Level

Office Administration

Apprenticeship Framework Title

Office Administration SVQ Level 2 & 3

Company profile

Industrial Access Systems Ltd can provide access requirements from 1m to 100m. We have a fleet of specialised tracked Spider Boom Lifts that operate from 15m to 23m for indoor and outdoor use that can get into places that standart Booms and scissor lifts cannot. Having won a magor contract we a looking to recruit 1 office/admin apprentice who will learn on the job and be part of this fantistic team to support this contact.

We are also an accredited IPAF training Centre and can offer multiple courses for working at height. We have also been an accredited IPAF Rental + Bronze for the past 3 years and are aiming for silver for our next audit.

We are a small team of 5 (2 office based one instructor for IPAF and maintenance and 2 operators/maintenance) and looking to expand our workforce to help assist with our contracts that we have been awarded.

Take a look at our website on www.indaccess.co.uk to see what we do.

Education, Qualifications and Training


No formal qualifications required but the willingness to carry out the 2 year apprenticeship is essential. Training will be given in all aspects of Office Administration

Experience & Knowledge


No formal qualifications required but the willingness to carry out the 2 year apprenticeship is essential

Any Additional Requirements

Hours of work Monday to Friday 9am - 4.30pm with half hour lunch break

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