Vacancy: Mortgage Processing Assistant

JOB TITLE: Mortgage Processing Assistant

REFERENCE NUMBER: GGVAC2021-408

HOURS OF WORK : 35
SALARY/WAGE: 17000 / 9.34 p/h
CLOSING DATE: 24/01/2021

Vacancy


Job Description

• Processing lender submissions
• Document checking to ensure they meet our minimum standards, and will be satisfactory to the chosen mortgage lender requirements
• Managing the journey: working with the client, adviser, solicitor, estate agent and lender through the mortgage journey from initial assessment, mortgage agreement in principle, right through to completion
• Communicating with advisers/clients and lenders as the business demands

Key Responsibilities

• Processing lender submissions
• Document checking to ensure they meet our minimum standards, and will be satisfactory to the chosen mortgage lender requirements
• Managing the journey: working with the client, adviser, solicitor, estate agent and lender through the mortgage journey from initial assessment, mortgage agreement in principle, right through to completion
• Communicating with advisers/clients and lenders as the business demands

Key Skills

• Experienced in working in a fast paced business environment
• Driven to put clients at the centre of everything you do
• First class communication
• Maintain excellent attention to detail and self-motivated to get it right first time
• Able to handle, interpret and key data quickly, efficiently and correctly
• A true team player - working together and supporting your colleagues

Additional daily duties;

• Initial data entry.
• Deliver outstanding customer service and experience at all times.
• Daily communication with advisors / customers on case updates.
• Set customers’ expectations in terms of service and quality.
• Represent the business in an exemplary manner.

Company profile

The Mortgage Advice Solutions team provides professional and friendly advice both over the phone and in person. We help thousands of people each year to make the next move on the property ladder or find a new mortgage deal that suits their needs.

We have built strong relationships with the major lenders and providers, working hard to ensure we get the right solution for our customers.

We review our customers circumstances individually and provide advice in a friendly and professional manner, using our experience and qualifications to ensure that our client is, where possible, always provided with advice that is tailor-made to their specific circumstances and objectives.

Education, Qualifications and Training

No specific requirements.

Experience & Knowledge

No specific requirements.

Any Additional Requirements

No specific requirements.

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