Vacancy: MA Business Administration

JOB TITLE: MA Business Administration

REFERENCE NUMBER: GGA-2024-1740

HOURS OF WORK : 35
SALARY/WAGE: £12026.75 / £6.59 p/h
CLOSING DATE: 12/08/2024

Glasgow City Council - Strathclyde Pension Fund


Modern Apprenticeship


Job Description

Due to funding criteria these vacancies are available to:
- 16-19 year olds
- 20-29 year olds with a disability
- 20-29 year olds who are care experienced

We are looking to recruit Business Administration Modern Apprentices to help deliver clerical and administrative support within SPFO and to provide a high standard of customer service.

General administrative support includes:
• Processing incoming and outgoing mail
• Dealing with enquiries from members and employers via telephone, letter
and email
• Promoting our digital services including website and member online
portal

Providing support in all areas of pension administration including:
• Processing a range of benefit and payroll calculations via the pension
administration system
• Use of task management and document imaging systems
• Data maintenance of member records

Communicating with all stakeholders who are:
• Members
• Employers
• External organisations

Key Responsibilities

Successful candidates will provide support in all areas of the business that includes:

• Operating a contact centre and promoting digital services
• Working in partnership with employers to ensure accuracy of our member
database
• Maintaining the pension system to comply with LGPS regulations
• Processing a range of pension calculations
• Processing a variety of financial transactions and paying monthly
pensions
• Working within required timescales

Candidates must show commitment to achieving an SVQ level 2 in Business Administration. Throughout the programme candidates will receive training, support and on the job experience.

There could be opportunity to progress to an SCQF level 6 in Digital Applications upon completion of the SVQ Level 2

Key Skills

Candidates are required to demonstrate:

• Good verbal and written communications skills
• Be able to work as part of a team
• Adapt to learning new skills
• Reliable, hardworking and shows an enthusiastic positive manner
• Produce work to a high standard

Apprenticeship Framework Level

SVQ Level 2

Apprenticeship Framework Title

Business Administration

Training Provider

Glasgow City Council, Strathclyde Pension Fund

Company profile

Strathclyde Pension Fund Office (SPFO) administers the Local Government Pension Scheme (LGPS) in the West of Scotland and has more than 150 participating employers.

• SPFO has over 283,000 members which includes people paying into the
scheme and retired members receiving a pension
• SPF is the second largest of the UK LGPS Funds
• The Fund has a current value of £27.9 billion

Education, Qualifications and Training

• English and Maths at National 4 or above are desirable
• Administration/Computing at National 4 or above would be advantageous

Experience & Knowledge

• Basic IT Skills
• knowledge of Microsoft Office (Word/Excel)

Any Additional Requirements

• Candidates selected for an interview will be required to complete a short
numeracy test before the interview

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