Vacancy: MA Operational Support (Administration)

About the Company

DUE TO FUNDING CRITERIA, THIS VACANCY IS AVAILABLE TO THE FOLLOWING: 16-19 YEAR OLDS 20-29 YEAR OLDS WITH A DISABILITY 20-29 YEAR OLDS WHO ARE CARE EXPERIENCED Glasgow City Council (NRS Transport) is responsible for vehicle maintenance, taxi inspection and ground maintenance equipment repairs.

Job Description

The candidate will help deliver clerical and administrative support with the NRS Transport Services and to provide a high standard of customer service. This position is predominantly administrative but will also be dealing with members of the public. The aim of NRS Transport Admin is to support the maintenance team in the administrative processing of vehicle repairs and legislative compliance of GCC Fleet vehicles, taxi inspection administration and ground care maintenance workshop administration. If you are enthusiastic about working within administration and enjoy learning new skills, and potentially a long term career within our organisation, this could be the job for you and would welcome your application.

Key Responsibilities

Deal with a variety of telephone enquiries in relation to Vehicle Workshop Processing work using Microsoft Outlook, Servitor and multiple record management systems including direct recording into systems Working with both internal and external organisations Ensuring excellent customer service is provided at all times Communicating with members of the public and any other relevant people

Experience and Knowledge

There is no requirement for candidates to have administrative experience as all training and development will be provided.

Key Skills

Basic IT skills (Microsoft Office packages) Basic literacy and numeracy skills Good verbal and written communication skills Be able to work as part of a team Adapt to learning new skills Reliable, hardworking and shows an enthusiastic positive manner Able to produce a high standard with attention to detail and accuracy Able to follow instructions from your manager and other colleagues Good time-keeping and time management

Education, Qualifications and Training

No qualifications essential. English, Maths and another subject at National 5 or equivalent vocational qualification is desirable.