Vacancy: MA Operational Support (Administration)

JOB TITLE: MA Operational Support (Administration)

REFERENCE NUMBER: GGA-2024-1716

HOURS OF WORK : Mon-Thur 8.45am-4.45pm Fri 8.45-3.55pm
SALARY/WAGE: £12,026.75 / £6.59 p/h
CLOSING DATE: 08/07/2024

Glasgow City Council - NRS


Modern Apprenticeship


Job Description

The candidate will help deliver clerical and administrative support with the NRS Transport Services and to provide a high standard of customer service.
This position is predominantly administrative but will also be dealing with members of the public.
The aim of NRS Transport Admin is to support the maintenance team in the administrative processing of vehicle repairs and legislative compliance of GCC Fleet vehicles, taxi inspection administration and ground care maintenance workshop administration.
If you are enthusiastic about working within administration and enjoy learning new skills, and potentially a long term career within our organisation, this could be the job for you and would welcome your application.

Key Responsibilities

Deal with a variety of telephone enquiries in relation to Vehicle Workshop

Processing work using Microsoft Outlook, Servitor and multiple record management systems including direct recording into systems

Working with both internal and external organisations

Ensuring excellent customer service is provided at all times

Communicating with members of the public and any other relevant people

Key Skills

Basic IT skills (Microsoft Office packages)
Basic literacy and numeracy skills
Good verbal and written communication skills
Be able to work as part of a team
Adapt to learning new skills
Reliable, hardworking and shows an enthusiastic positive manner
Able to produce a high standard with attention to detail and accuracy
Able to follow instructions from your manager and other colleagues
Good time-keeping and time management

Apprenticeship Framework Level

SCQF Level 5

Apprenticeship Framework Title

Business Administration

Training Provider

Glasgow City Council

Company profile

DUE TO FUNDING CRITERIA, THIS VACANCY IS AVAILABLE TO THE FOLLOWING:
16-19 YEAR OLDS
20-29 YEAR OLDS WITH A DISABILITY
20-29 YEAR OLDS WHO ARE CARE EXPERIENCED
Glasgow City Council (NRS Transport) is responsible for vehicle maintenance, taxi inspection and ground maintenance equipment repairs.

Education, Qualifications and Training

No qualifications essential. English, Maths and another subject at National 5 or equivalent vocational qualification is desirable.

Experience & Knowledge

There is no requirement for candidates to have administrative experience as all training and development will be provided.

Any Additional Requirements

Due to funding criteria this vacancy is available to the following:
16 -19 yr olds
20 - 29 yr olds who have a disability or are care experienced
*Age at the start of apprenticeship

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