Vacancy: MA Administration

JOB TITLE: MA Administration

REFERENCE NUMBER: GGA-2023-1424

HOURS OF WORK : 40
SALARY/WAGE: £12,459.20 / £5.99 p/h
CLOSING DATE: 15/05/2023

Mortgage Information Bureau


Modern Apprenticeship


Job Description

The role of the Administration Apprentice will be to provide assistance to Mortgage Information Bureau's Administration Manager in the completion of day-to-day tasks.

Key Responsibilities

• Taking incoming calls and directing messages to the appropriate individual
• Liaising with clients, solicitors, lenders & providers
• Ensuring all internal systems are up to date
• Photocopying and scanning client documents
• Checking client documents from the secure e-mail system and attaching them to the appropriate client file
• Completing and posting client correspondence

Please note that all the above will be undertaken with the appropriate assistance and supervision of the Administration Team.

Key Skills

• Able to work on their own initiative or as part of a team
• Attention to detail
• Confident and professional telephone manner
• Familiar with MS Office applications e.g., Outlook, Excel
• Strong written and verbal communication skills

Apprenticeship Framework Level

SVQ 2/3

Apprenticeship Framework Title

Business Administration

Training Provider

To be confirmed

Company profile

Established in 2001, Mortgage Information Bureau is a small business with a big vision and has over 34 years’ experience in the mortgage industry. We strive to provide the highest level of client service for our customers, whilst providing our employees with opportunities to further their development and careers. Many of our office juniors have progressed to Senior Administration roles or have since moved up the ladder to become Mortgage and Protection Advisers.

Education, Qualifications and Training

No qualifications required as on the job training will be provided.

Experience & Knowledge

No experience necessary as on the job training will be provided.

Any Additional Requirements

N/A

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