REFERENCE NUMBER: GGVAC2023-1357
Front Line management and logging of customer support queries
Being the first point of contact for park managers and residents
Fault fact finding and resolution or providing an escalation
Managing the subscriptions platform and sending new orders for payment
Being the main point of contact for our wifi customers
Building a technical knowledge of the department to allow the department and yourself to grow
Account management with park oweners
Good Communication skills, time management, customer service and organisation.
We are an innovative broadband supplier that gets internet to rural areas, mainly in the provision of recreational and leisure spaces.
We are certified and authorized resellers of Hikvision CCTV systems. We supply and install a wide range of professional CCTV systems for your home, business. We also provide hosted telecom solutions to businesses and are able to advise you on the best solutions for your business.
Training on the external systems will be provided and the business is open to providing development training to enhance the opportunities in your career.
Basic knowledge of IT especially Wifi and Connectivity and experience of using Microsoft office programmes.
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